Through this Web site, you may pay outstanding parking fines by credit card over the Internet. Payments may be made 24 hours a day. MasterCard and Visa are accepted for payment.For security purposes, the transaction will take place on a secure Web site hosted by VeriSign.

You may also query the system, at no charge, to see if there are any tickets with outstanding balances. You can look up parking fines by ticket, notice or license plate number. Note that ticket information may not be immediately available for inquiry and/or payment if it has not yet been entered


Fee(s)
In order to recover the costs of credit card processing, a convenience fee will be added to the amount of the parking fine payment. The convenience fee will be calculated based upon the amount of the payment.


Security/Privacy.

As a general rule, this site does not collect  personally identifying information about you when you visit our site, unless you choose to provide such information to us. The information we receive  is used for the sole purpose of obtaining credit card payment authorization for parking violations issued in the City of Muscatine, Iowa. 


With respect to the collection, use and disclosure of personal information, we make every effort to ensure compliance with applicable Iowa State and Federal laws, including, but not limited to, the Privacy Act of 1974, the Paperwork Reduction Act of 1995, and the Freedom of Information Act.

Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act of 1996.


Refund Policy.

Refund(s) will only be considered when a payment is made in error. All other parking violation payments will not be refunded. 


Transaction Currency.

U.S. dollars


The violator is responsible for the timely payment of parking tickets.
We will make every effort to provide internet access to parking ticket information via this site. The City of Muscatine and their vendors will not be responsible for late payments assessed due to inaccessibility to this site or credit card authorization processors and/or unavailability of ticket information via the web.


If you experience difficulties with this site and to avoid possible late penalties, please mail your payments to:
The City of Muscatine

215 Sycamore Street

Muscatine, IA 52761

 

Customer Service:  (563) 264-1550 Monday through Friday from 8:00AM to 5:00PM EST.
Technical Support:  (973) 983-8100 Monday through Friday from 8:30AM to 4:30PM EST.
or via Email


Please check back frequently to see if you have outstanding parking tickets.
Ticket information may not be immediately available for inquiry and/or payment due to data entry timing cycles.

Acknowledgement of payment.
You are responsible for maintaining a copy of the receipt generated upon credit card charge authorizations. Please print and save a copy of your payment receipt as proof of payment.

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