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City
Hall GENERAL INFORMATION: The Information Technology activity was established for the purpose of accounting for costs relating to the repair, maintenance, and operation of the City computer systems; to keep up with technological advances; and to meet the ongoing needs for employee computer-related training. Through 2004/2005 this activity included one full-time Computer Specialist position. As part of the Finance Department's reorganization in 2005/2006, the Computer Specialist position was changed to Information Technology Manager and a new Computer Technician position was added. With the city's investment in technology and the critical nature of several of the city's systems, including the Public Safety systems, the city now has more than one individual trained to maintain and repair these systems. CURRENT TRENDS AND ISSUES:The 2008/2009 budget is $47,500 (28.2%) higher than the 2007/2008 budget due to the reinstatement of funding for computer related capital purchases. Due to financial constraints the 2007/2008 Computer Operations budget did not include a funding transfer to the Computer Replacement Fund or other capital outlay purchases. Instead these purchases were budgeted to be funded from the city's 2008 general obligation bond issue. For 2008/2009 budgeted the computer replacement funding transfer was reinstated in the amount of $40,000. GOAL STATEMENT: To provide maintenance, support, education, and training for the efficient and productive operation of all the computer systems throughout the City organization; to increase the computer literacy of all City employees; to aggressively pursue using computer technology to enhance communications with the citizens. PERFORMANCE MEASURES:
RECENT ACCOMPLISHMENTS: A new cash register system was installed in the Department of Planning, Zoning and Building Safety in 2007. The cash register is integrated with the city's financial system for additional safeguards and productivity enhancements. Also implemented was an accounts receivable system which is used to produce and track invoices as they relate to rental inspections and nuisance abatement. Standard accounts receivable functionality including invoicing, statements, aging and reporting are all available with this system. Other activities accomplished included expanding wireless networking availability at the Musser Public Library (MPL) including an active wireless portal that requires acceptance of the MPL usage policy, replacing the digital copiers in the Finance Department and Public Works Facility, and expanding the city's Wide Area Network (WAN) to include the Municipal Golf Course Pro Shop and maintenance buildings which includes a weather/handicap scoring station. The Energy Policy Act of 2005 changed the dates for Daylight Savings Time creating what was considered a "Mini Y2K". This required all city computers to be patched to correctly reflect the proper time. The city successfully transitioned to the new time change without incident. Between the dates of November 1, 2007 and November 12, 2007, the city's network successfully thwarted 268 virus attacks and 151,985 pieces of SPAM (or Phish). Both of these numbers are over twice what was received over the same time period last year. The Information Technology Manager attended multiple demonstrations from potential vendors for a golf course management system and was involved in the selection of a new system. OBJECTIVES TO BE ACCOMPLISHED IN 2008/2009:
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